**At Lais Ayurveda, we are committed to delivering your order in a timely manner.**
**1. Shipping Charges**
– Shipping charges are calculated based on the weight of the package and the destination. The applicable shipping fee will be displayed at checkout before you complete your purchase.
**2. Shipping Time**
– We aim to process and ship your order within 2-3 business days after the order is placed. Delivery times vary based on the destination and shipping method selected. Standard delivery typically takes 5-7 business days within India.
**3. Shipping Locations**
– We currently ship only within India. Please ensure that your delivery address is correct and complete to avoid delays.
**4. Order Tracking**
– Once your order is shipped, you will receive a confirmation email with a tracking number. You can track the status of your shipment through the courier’s website.
**5. Delays and Unforeseen Issues**
– While we strive to meet our delivery timelines, delays may occur due to unforeseen circumstances such as weather conditions, natural disasters, or logistical issues. Lais Ayurveda is not responsible for delays caused by factors beyond our control.
**6. Lost or Stolen Packages**
– Lais Ayurveda is not responsible for lost or stolen packages. Once the package is handed over to the courier service, it is out of our control. Please ensure that someone is available to receive the package at the delivery address.
**7. Customer Support**
– If you have any questions or concerns regarding your shipment, please contact our customer service team at [customer support email/phone number].